Jump to main content

FAQ

Q: How can I get to the National Palace Museum using the public transportation?
A: From the taiwan.net.tw homepage type "National Palace Museum" in the search box and select the first item on the search result.
Q: How can I find out about upcoming festivals and other fun events in Taiwan?
A: From the taiwan.net.tw homepage, select "Festivals" or "News & Events" for the latest information on tourism events in Taiwan. You can also subscribe to our RSS service for the latest news.
Q: Taiwan.net.tw offers an RSS subscription service for tourism info and news. How can I use this service?
A: RSS (Really Simple Syndication) is a XML-based web-feed format for delivering content that can be read with software called a "feed reader." Just click on the "RSS" icon on the clicking on the taiwan.net.tw homepage to subscribe to free RSS updates with recent visitor information and event news.
Q: A friend and I want to visit Taiwan to enjoy the Taiwan Lantern Festival, Yanshui Beehive Rocket Festival, Taitung Bombing of the Deity Han Dan Festival, Dajia Mazu Cultural Festival, United Harvest Festival in Hualien, and Hakka Tung Blossom Festival. How can we find out when these and other fun festivals will be held?
A: From the taiwan.net.tw homepage, click on "Festivals" and then "Events Calendar" for the dates of upcoming festivals along with other information to help you plan your trip.
Q: Where can I watch promotional videos and celebrity videos on Taiwan?
A: From the taiwan.net.tw homepage, just click on "Videos on Taiwan." There are several videos available for online viewing, introducing the famous sites, cuisines and culture of Taiwan, including videos featuring some of Taiwan's top celebrities. You can also download clips to share with your friends.
Q: Where can I view and download photos of Taiwan's beautiful scenery?
A: From the taiwan.net.tw homepage, just click on "A Glance at Taiwan" at the bottom of the page. There are hundreds of photos on Taiwan's natural and cultural attractions, including images of Taiwan's top eight scenic sites, five top events, four unique qualities, and tourism activities.
Q: I'm planning to visit Taiwan with some friends, but we don't want to drive. What is the best way for us to get around?
A: The Taiwan Tour Bus service offers over 40 tour packages to Taiwan's top visitor destinations. Tour packages include transportation, guide services, and insurance coverage and depart daily. This is a great way to experience the culture and beauty of Taiwan without the hassle of driving.
Q: I'm planning a DIY trip to Taiwan, but I'm not very familiar with the country. If I run into problems, where can I get help?
A: If you need help when visiting Taiwan, such as information on transportation, hospital care, accommodations, or travel news, you can call the 24-hour toll-free Traveler Information Hotline at 0800-011-765. The friendly staff can help you free of charge in English, Japanese, Korean or Chinese.
Q: What's the best way to get to Sun Moon Lake National Scenic Area?
A: Before setting out on your trip, make sure to visit taiwan.net.tw and click on the "Travel Information" link. You can find detailed contact information, including telephone numbers and addresses, for tourist service centers, including visitor centers at Taoyuan International Airport, Kaohsiung International Airport, and various national scenic areas, as well as county and city government visitor centers. The tourist service and visitor centers can help you to solve any problems you may encounter to ensure a happy and safe trip.