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Useful Tips

Service Charge & Tax

Service charge is customary charge 10% in hotel or restaurant.
Foreigners who work legally in Taiwan are required to file an income tax return in May each year. The deadline is May 31. For guidelines on how to file taxes as a foreigner, please contact:

  1. National Taxation Bureau of Taipei
  2. National Taxation Bureau of Kaohsiung

 

Public Holidays

2019/1/1 Foundation Day of the ROC
2019/2/5-7 Lunar New Year's Eve; 1st, 2nd, 3rd of the 1st month by lunar calendar
2019/2/28 Peace Memorial Day
2019/4/5 Tomb Sweeping Day
2019/6/7 Dragon Boat Festival
2019/9/13 Mid-Autumn Festival
2019/10/10 Double Tenth National Day

For more information please visit Directorate-General of Personnel Administration.

 

Electricity

Taiwan uses electric current of 110 volts at 60 cycles, appliances from Europe, Australia or South-East Asia will need an adaptor or transformer. Many buildings have sockets with 220 volts especially for the use of air conditioners.

  • Two-hole socket

    Two-hole socket

  • Three-hole socket

    Three-hole socket

 

Telecommunications

International Direct Dialing: Chunghwa Telecom

 

Information for Foreign Mountaineers

Before entering into highly restricted mountain areas, foreign mountaineers are asked to apply for entrance permits. If necessary, the ROC Mountain Association can arrange an English guide for a group of more than 4 members. But for those mountain areas less restricted, the local police stations are responsible for the issue of B Class entrance permit. The applicants have to provide their personal IDs or passports.

What's the procedure to apply for an entrance permit? The applicant has to submit an application form with the attachment of passport or alien residence permit, ID or any approval documents issued by competent authorities, to the Police Affairs Department, local police stations or the police team in the National Parks. But if the foreign visitor applies for the permit in company with a ROC citizen for a same reason, he can follow the same procedures of the ROC people.

Apply for a Foreigner's Mountain Pass

Where to apply? Foreign Affairs Section of your local police bureau's Application procedure. Fill out one application form Present following materials:

  1. Passport, visa, or alien resident certificate (for inspection)
  2. Certification of reason for entering mountains
  3. Processing fee of NT$10

Processing time: Immediate

For further details,please check with National Police Administration at Tel: +886-2-2357-7377

  1. Application of Entrance Permit (Chinese version only)
  2. National Police Agency, Ministry of the Interior

 

Business Hours

Government Weekdays
8:30~12:30
13:30~17:30
Shops Open almost everyday except for the Chinese Lunar New Year.
10:00/11:00~21:00/22:00
Convenience Stores Open daily
24 hours a day
(some stores open at 07:00~23:00)
Restaurants Most open daily
Lunch 11:00~14:00
Dinner 17:00~22:00
(afternoon tea at 14:00~17:00)
Business Weekdays
09:00~18:00
Department Stores Open almost daily
11:00~21:30/22:00

 

Traveler's Check

Many Taiwan's local stores do not receive Traveler's Check, therefore travelers who have Traveler's Check, please exchange for NT dollars.

 

Choose Legal Travel Agency

When taking a local tour in Taiwan, foreign visitors are advised to ask if the responsible travel agency hires certified tour guides to provide services in the assigned language. If you discover hiring of an illegal tour guide, please send us the travel itinerary and the service contract provided by the agency, as well as the agency’s name, at the Tourism Bureau’s website. Find “Contact Us (Director’s Mailbox)” to file a complaint.

  • Tour Guide License (Front)

    Tour Guide License (Front)

  • Tour Guide License (Back)

    Tour Guide License (Back)

 

Currency

The Republic of China's unit of currency is the New Taiwan Dollar (NT$), which has five denominations in paper money and five in coins. Paper money comes in NT$2000, NT$1000, NT$500, NT$200, and NT$100 denominations. Coins come in NT$50, NT$20, NT$10, NT$5 and NT$1 denominations.

For different currencies, please visit the Currency Converter at Currency Conversion 1, and Currency Conversion 2.

  • NT$2000NT$2000
  • NT$1000NT$1000
  • NT$500NT$500
  • NT$200NT$200
  • NT$100NT$100

Foreign currencies can be exchanged at government-designated banks and hotels. Receipts are given when currency is exchanged, and must be presented in order to exchange unused NT dollars before departure.

Major credit cards such as American Express, Master Card, Visa, and Diners Club are accepted and traveler's checks may be cashed at foreign-exchange banks, some tourist-oriented businesses, and (by room guests) most international tourist hotels.

※For further information about New Taiwan Dollar notes, please visit the Central Bank of the Republic of China (Taiwan) website.

Banks to Exchange Foreign Currency:

Chunghwa Post Co., Ltd.
No.55, Sec. 2, Jinshan S. Rd., Da’an Dist., Taipei City
+886-2-2321-4311
Taipei Fubon Bank
No.169, Sec. 4, Ren’ai Rd., Da’an Dist., Taipei City
+886-2-8751-6665
SinoPac Bank
No.36, Sec. 3, Nanjing E. Rd., Zhongshan Dist., Taipei City
+886-2-2505-9999
Taiwan Cooperative Bank
No.225, Sec. 2, Chang’an E. Rd., Songshan Dist., Taipei City
+886-2-2173-8888
First Bank
No.30, Sec. 1, Chongqing S. Rd., Zhongzheng Dist., Taipei City
+886-2-2348-1111
Chang Hwa Bank
No.57, Sec. 2, Zhongshan N. Rd., Zhongshan Dist., Taipei City
+886-2-2536-2951
Hua Nan Bank
No.123, Songren Rd., Xinyi Dist., Taipei City
+886-2-2371-3111
Cathay United Bank
No. 7, Songren Rd., Xinyi Dist., Taipei City
+886-2-8722-6666
The Shanghai Commercial & Savings Bank, Ltd.
No.2, Sec. 1, Minquan E. Rd., Zhongshan Dist., Taipei City
+886-2-2581-7111
Mega International Commercial Bank
No.123, Sec. 2, Zhongxiao E. Rd., Zhongzheng Dist., Taipei City
+886-2-2563-3156
Bank of Taiwan
No.120, Sec. 1, Chongqing S. Rd., Zhongzheng Dist., Taipei City
+886-2-2349-3456
Mizuho Corporate Bank
8F, No.68, Sec. 5, Zhongxiao E. Rd., Xinyi Dist., Taipei City
+886-2-8726-3000
CitiBank
NO. 1, Songjhih Rd., Xinyi Dist., Taipei City
+886-2-8729-7100

※Office Hours: (Mon.~Fri.) 09:00~15:30

For more information, please visit the Central Bank of the Republic of China (Taiwan) or Financial Supervisory Commission website.

 

Post

The rate for domestic express letters are NT$5, and NT$12 for prompt delivery. There is also a domestic super-express mail, which is expensive, but your letter is guaranteed to be delivered anywhere in just a few hours. International express mail service is available.

For further information, please check with Chunghwa Post, or contact the Post Service Line: 0800-700-365

 

Useful Phone Numbers

Contact
Telephone No.
Emergency Numbers(Free Service)-Police 110
Emergency Numbers(Free Service)-Fire, Ambulance 119
Emergency Numbers(Free Service)-Emergency Call (For Bad Cell Phone Reception) 112
Overseas Operator 100
Chinese Local Directory Assistance 104
Chinese Long Distance Directory Assistance 105
English-language Directory Assistance 106
Telephone Repair 123
Time 117
Weather 166
Traffic 168
Tourist Information Hotline +886-2-2717-3737
24-Hour Toll-Free Travel Information Call Center 0800-011-765
International Community Service Hotline 0800-024-111
Taiwan Taoyuan International Airport Terminal 1 Service Counter, Tourism Bureau +886-3-383-4631
Taiwan Taoyuan International Airport Terminal 2 Service Counter, Tourism Bureau +886-3-398-3341
Tourist Service Center, Kaohsiung International Airport, Tourism Bureau +886-7-805-7888~9
Board of Foreign Trade +886-2-2351-0271
Taiwan External Trade Development Council (TAITRA) +886-2-2725-5200
Taiwan Visitors Association +886-2-2594-3261
Ministry of Foreign Affairs +886-2-2348-2999
Police Radio Station +886-2-2388-8099

 

Hospitals

Region
Hospital
Address
Telephone No.

Taipei

Taiwan Adventist Hospital No. 424, Sec. 2, Bade Rd., Taipei City +886-2-2771-8151
Taipei Chang Gung Memorial Hospital No. 199, Dunhua N. Rd., Taipei City +886-2-2713-5211
Mackay Memorial Hospital No. 92, Sec. 2, Zhongshan N. Rd., Taipei City +886-2-2543-3535
National Taiwan University Hospital No. 7, Zhongshan S. Rd., Taipei City +886-2-2312-3456
Cathay General Hospital No. 280, Sec. 4, Ren-ai Rd., Taipei City +886-2-2708-2121
Taipei City Hospital No. 145, Zhengzhou Rd., Taipei City +886-2-2552-3000
Far Eastern Memorial Hospital No. 21, Sec. 2, Nanya S. Rd., Banqiao District, New Taipei City +886-2-8966-7000
Taipei Veterans General Hospital  No.201, Sec. 2, Shipai Rd., Beitou District, Taipei City,  +886-2-2871-2121
Taichung
China Medical University Hospital No. 2, Yude Rd., Taichung City +886-4-2205-2121
Taichung Veterans General Hospital No.1650, Sec. 4, Taiwan Blvd., Xitun Dist., Taichung City +886-4-2359-2525
Kaohsiung
Kaohsiung Chang Gung Memorial Hospital No.123, Dabi Rd., Niaosong District, Kaohsiung City +886-7-731-7123
Last update time:2019-11-05
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