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Taxi

Taxis are a common and convenient transport mode in most of Taiwan’s cities. They are often a good option for short-distance travel, transport to/from transportation hubs, and in locations lacking convenient public transportation.

  • THSR Taxi Stop

    THSR Taxi Stop

  • Taipei City Hall Bus Station Taxi Stop

    Taipei City Hall Bus Station Taxi Stop

Pricing method

Most of Taiwan’s taxis use meters that automatically calculate fares based on distance and travel time. Charges may be added for highways or late-night travel. If you are in doubt, you should confirm the fees with the driver before beginning the journey. Also, on-line hailing platforms will generally provide an estimated fare.

Roadside taxis: a convenient option for casual travel

You can directly hail taxis on roads or in taxi queuing areas. Taxis are usually yellow and have small red lights in their windows. If the red light is on, the taxi is available. Taxis are equipped with meters, and receipts are available. Cash is always accepted. Some taxis also accept credit cards or mobile payments. If non-cash payment is desired, the rider should confirm with the driver that this is acceptable before departure.

Online taxi platforms: simplicity and good itinerary control

Common on-line platforms include Taiwan Taxi, Uber, LINE TAXI and yoxi.

  • Most platforms provide itinerary records and customer service contact functions. Check the platform website and app for further details.

Points of note

  • One should only hail taxis in proper locations or through trusted platforms.
  • Please fasten your seat belt after boarding a taxi and monitor your belongings.
  • If you would like a receipt, it is best to let the driver know in advance.
  • If you realize that you have a lost item, write down the taxi number and contact the platform’s customer service center or the police in order to find it.
  • If you believe the driver charged an unreasonable fare or otherwise acted improperly, please write down the taxi number and the driver's name. Also make a record of the time, place and circumstances. You can file a complaint with the local police or local police foreign affairs section.

Complaints

  1. To file a complaint in Taipei City:
    Traffic Division, Taipei City Police Department: +886-2311-6409, +886-2375-2100
    Department of Transportation, Taipei City Government: +886-2-2725-6888
    Taipei City Public Transportation Office: +886-2-2759-2677
  2. To file a complaint at Taiwan Taoyuan International Airport:
    Taoyuan Airport Taxi: +886-3-398-5558
  3. To file a complaint in Taichung City:
    Transportation Bureau of Taichung City Government: +886-4-2228-9111
    Taichung Motor Vehicles Office, Directorate General of Highways, MOTC: +886-4-2691-3464
  4. To file a complaint in Tainan City:
    Bureau of Transportation, Tainan City Government: +886-6-295-3221
  5. To file a complaint in Kaohsiung City:
    Transportation Bureau of Kaohsiung City Government: +886-7-222-6816
  6. To file a complaint at Taiwan Kaohsiung International Airport:
    Kaohsiung Aviation Police Bureau: +886-7-8011447
    Kaohsiung International Airport E-mail:kia@mail.kia.gov.tw
Last update time:Jul 30, 2025
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