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Taiwan's trains go through big cities and small towns, providing passengers with a safe and comfortable travel experience. There are several types of passenger trains, such as intercity, Fuxing, Juguang and Ziqiang. Depending on time, budget and destination, visitors are free to make a choice. Advance reservations for weekend and holiday trains are recommended in case tickets are sold out.
Taroko Express
Hsinchu Train Station, Full of Nostalgic Charm
Customer Service Hotline (for general inquiries and customer complaints): 0800-765-888 (Landline Only); +886-2-2191-0096 (Landline, Cellphone)
Visitors may purchase tickets by the station windows or vending machines. They may also book tickets online and get the tickets at a train station, post office or convenience store. Payment may be made in cash or with credit card. If getting the tickets at a convenience store, please use the store's multi-media machine. Follow instructions, key in booking info and identity card number or passport number, and have the order sheet printed. Pay by the counter in 10 minutes or the sheet will become invalid (but may be printed again).
Booking System
After booking tickets online or via phone, please complete payment in two days after the order, either at physical ticket point or online. If the tickets are booked two days or less from the departure day, payment must be made at least one day prior to departure. If the tickets are booked on the day of departure, payment must be made at least 30 minutes before the train leaves.
Pre-orders start 28 days prior to the day of departure. No particular tickets are reserved for on-site passengers. Please pay for and get the tickets with a valid ID and order No. at a train station or post office. Please make sure the date, train number, ticket number, and amount of payment are correct on site, when getting the tickets.
Ticket Windows at the Taipei Main Station
Taiwan Railways Ticket Vending Machine
(A) Ticket types and prices: For more information about ticket types and prices, please visit the Taiwan Railways' website.
(B) Taiwan Railways Multi-card System: Multi-cards, such as Easy Card and iPass, may be used to take the trains. A 10% discount is given to different train rides such as Juguang, Fuxing and intercity trains, depending on railway sections. For more information about the discount and other special offers, please visit the Taiwan Railways' website.
(C) TR-PASS: The passes may be purchased at each station's ticket windows. The TR-PASS holder may take intercity and Juguang trains unlimitedly during the valid dates. No reservations may be made when taking Fuxing and Juguang trains, however.
(D) Day pass/Tour pass: The pass may only be used on the day of validation. It may not be used without a validation stamp. The pass holder may hop on and off the trains as many times freely within the designated zones.
Pingxi Line
Green Tunnel, Jiji Line
Please present your ticket at the gate. Insert the ticket or swipe your Easy Card by the ticket-reading gate if there is one, and make sure to take the ticket back when you exit the station.
Taiwan Railways Timetable: Train schedule/code inquiry
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